16 May

The Centurions Impact on Our Community

Thank you for supporting me at the Centurions party whether you sponsored the event or went as a party goer. The money we raised this year will go to the TMC Foundation and be used to expand the NICU.  Furthermore, monies will be going to Boys and Girls Club, Youth on Their Own and Boys to Men Mentoring as all four of these organizations are beneficiaries.  Who do you know that is a Centurion? Have you ever been to one of our events? I’m going to recreate the experience for you of how it occurs to me to be a Centurion and what it takes to put on our event.

We are a group of 100 active members with many senior and life members which is a status that is earned after many years of active service. Planning such things like the event name, theme, venue ideas, who leads a venue, graphics, ticket price and the event location takes place about eight months in advance. The event date this year was 05 May 2018, and we effectively started planning in October 2017.

Many individuals outside of Centurion membership have a grand impact on the event.  Although we do our best to build, donate and provide a service to our organization that results in a successful party, it requires a community to accomplish such a feat. Thank you to every family member, business owner, employee and friend that helped us pull off another stellar event.

Starting on Tuesday/Wednesday of the week before the event many actives go to the event site to start event prep.  Equipment gets delivered, the event site gets chalked to reflect the architecture’s plan, and we start building the structures that you see and interact. Many of us camp in motorhomes and trailers at the event site for the duration of the event. I started my journey on Wednesday at left site on Sunday, camping with my buddy in his motorhome throughout.

Many actives, senior and life members work from 0630 to 1800 or later Wednesday, Thursday, Friday, and Saturday to pull off the party of the year, for you and our community. It is a labor of love and the comradery shared with our blood, sweat and sometimes tears is an experience that solidifies friendships for life!

We share the excitement with you when the clock counts down to start the party.  Many of us rush to the front gate to see the costumes that you wear, the smiles on your face showing how ready you are for a good time and to meet our friends and loved ones to thank them in supporting our organization and us.

Throughout the party, we are your concierges. It is not our party, it is your party, and we are there to create the best experience possible. We facilitate your needs, keep the event clean and make sure each venue is in peak operation.  As the night draws to a close, we provide free rides home and escort you to safety, all the while thanking you for supporting us.

The event ends promptly at midnight and then the cleanup and tear down start.  Most of us are back to camp by 0100 then share a beverage, stories, and cheers to another successful event. First hand I stayed up until 0300 on Sunday morning and promptly passed out.  All to wake up at 0630 on Sunday morning to complete the event cleanup and tear down.  Typically, we are complete by 1400 or 1500 on Sunday afternoon.

The level of dedication and passion that I see from our members empowers me to give my all. Thank you, my brothers, for the support we provide one another and the unification we show as a group to throw the biggest party of the year and raise hundreds of thousands of dollars for our community.  Thank you to the volunteers that donated their time and resources.  Thank you to our sponsors for believing in what we do and thank you to the party goers that came to have a great time.

It is my pleasure to be part of something bigger than myself and live a powerful life of giving that is shared with my brethren. Next year’s event is 362 days away, and I cannot wait to do it over again.  With love and respect to all who contributed to The Centurions Splish Splash Beach Bash event on 05 May 2018, thank you! See you next year.

 

Always Caring,
-Adam Dellos

I am open to suggestions, comments, and you sharing your story.  You may direct message me by replying to this email or going to https://www.facebook.com/adam.dellos or https://www.instagram.com/hikingrugger

Have a great day today!

This article was written exclusively to our subscribers, last week. To get current weekly articles and see our quarterly newsletter, http://bit.ly/2BJgLuP

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09 May

The One Thing You’ll Need to Read Today!

Today marks my thirteenth article written for you. Can you believe it has been three months since I started on my writing journey? I’m paying homage to my first article and writing a follow-up article pertaining to “The One Thing” book that has greatly influenced my habits.

Quote from my first article, “Whether you are in business for yourself, a high-level employee or a front lines employee, the emails I’m writing are in the personal/professional development space.  I’m inviting you to the possibilities I’ve created for myself, my team and my circle of influence.”

—-

I read “The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results” by Gary Keller a couple months ago and have been practicing it every day.  It had a very impactful message to me and through my daily practice, I’ve seen stellar results.  I use an app on my phone called Goal Tracker that has a checkmark or an X if I practiced my ONE Thing.  You may use the app or a calendar to give a visual representation of your daily practice and habits.

The premise of the book is prioritization and creating success lists instead of a traditional “to-do” list.  By this, you are launching yourself towards maximizing your daily work to achieve a goal, versus being “in the weeds” and simply doing tasks and checking them off an arbitrary list.  It is phrased: “What’s the one thing you can do, such that by doing it, everything else will be easier or unnecessary?”

I’ve combined two trains of thought that have done wonders for my mental health and productivity both personally and professionally.  First, it was adopting the saying, “If you’re saying YES to this, what are you saying NO to.”  Hence if I say yes to something you take away the space to do what you want or feel most necessary to obtain a goal. The inability to say no impacts you in a way that you may feel a loss of Freedom or Self-Expression to make a choice. Rather you are making a decision on which one you want more versus a choice to do what you see as most important to you.

Here’s a caveat. In business, you may not be able to say no to a customer ready to pay or in dire need. Keep that in mind and work on a balance or delegate the task to an employee or co-worker.  You may even be able to set a time later in the day to get it done versus dropping everything to fix a problem that is not your doing.  In my personal life, I use it to keep a clear head, set myself up for success to meet my timely obligations and control my chaos that I love due to being a busybody type.

Now combine The One Thing principle, create your success list and ask yourself “If I say yes to this, what am I saying no to?” The results may be astounding! Here is a link to the book on Amazon. You may also try www.scribd.com or www.mentorbox.com for more of an executive summary if you feel you are unable or unwilling to read a couple of hundred page book.

MentorBox is a site which led me down different learning paths due to its method of teaching.  It gives an executive summary accompanied by a video and workbook, so you retain the main principles of the book.  Here is a link to The One Thing cheatsheet from MentorBox.  Check it out for yourself and let me know what you think.

 

You may direct message me by replying to this email or going to https://www.facebook.com/adam.dellos or https://www.instagram.com/hikingrugger/

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18 Apr

Leadership without Rank

I was hired as a network technician in 2007 and was very excited to start my new position.  If I could, I would’ve slept outside the front door on a cot in my work clothes with a toothbrush hidden under my pillow ready to go at first light.  I noticed that I was acting a bit more bubbly than normal for the first six months. I attributed that to my excitement for what I was going to learn, the people I was going to meet and the impact my skills and personality were going to make in my organization.

For many months I gave it my all.  I dedicated myself to the message my department was promoting and gave much more than what was expected of me. I had a big project due during the summer months one year, and I was onboard to making it a success. I chose to cancel my normal summer vacation to ensure this project was completed on time and with the utmost quality. I completed the first phase of the project on time and submitted my work.  With my teeth grinned in excitement to hear the good news that I did a good job, I patiently sat and waited.

My direct report came to me a week later and said that the work I performed was non-satisfactory. Without a full explanation from my boss of where I had slipped up, I was unclear on what was expected. As my excitement still shined through, I went back to work and corrected my work that was deemed non-satisfactory.  I resubmitted phase 1 and submitted a draft of phase 2 to my direct and again, waited patiently. He came back a week later and said that I was off the project.  I was distraught and angered by what I saw as a kneejerk reaction without cause, reason or explanation.

This kneejerk reaction was the first incident that chipped away at my “want to do more than expected,” and I started slipping into “only do what is expected,” mentality.  In another matter simple in its approach, I asked for a book so I may learn and study a new technology that we were implementing. When I asked my direct report, he said: “Let me check the budget.” A couple of weeks go by, and I hear nothing back, so I ask for it again.  He again says, “Let me check the budget.” Again, a couple more weeks go by, and I hear nothing, so I ask for it again.  He shows his frustration and says, “It’s not in the budget, I’m not getting it for you. If you want it so bad, go ahead and get it yourself.”

That was the second incident and nail in the coffin of “I’m only going to do what is expected of me.” That mentality only lasted a few months before I committed myself to pursuing my business full-time and giving everything I’ve got to myself and my customers where it’ll be appreciated. Ten years later, here I am writing this article and running a successful business with the best team any company could cultivate.

How many times have you experienced this for yourself or heard/seen this happen in your workplace? How many good people have left your organization due to situations that may have been completed with clear communication and reinforcing the company and employee’s mutually aligned goals? In my recollection, I can think of at least 14 people that have left the places I’ve worked over the years due to similar scenarios.

Whether you are an employer or an employee your leadership in similar scenarios detailed in my story does not require rank to make an impact. I had the pleasure of meeting Rob Redenbach at a conference he presented at in Sep 2017. He wrote a book called “Leadership without Rank,” and it focuses on the gap between what is expected of a person and what they want to give. You may find the book at his website www.redenbach.com.

There are two main points that I’d like for you to consider, no matter if you are an employer/employee/one-person-business.

  • Your rank/title/position inside of a company or your social structure does have a direct correlation on the amount of influence inside of the conversations that you have. On the flip side of the same coin, the non-ranking people that take a stand for what they believe in and communicate it effectively, have an exponential amount of influence than those that say nothing.
  • When you commit to creating an empowered culture that continually produces work people want to give versus producing work that they are expected to give, you must practice inside this culture every day. It is now your way of life.  It is not a tactic or strategy to get people to work harder; it becomes a mutually aligned agreement between you and everyone in your life that you enroll into your possibility. This way of being and acting requires effort, dedication and taking a stand for anyone that contradicts this culture agreement, including yourself if you are the one contradicting the culture that you are building.

We as a society can accomplish spectacular things when we are not worried about looking good or feeling bad about expressing what’s important to you. Your leadership as an individual in your workplace and social structure makes an impact whether you know it or not. The feeling of belonging to something bigger than yourself drives you to do in excess of what is expected.  Imagine a company, a life of friends/family and a world that does in excess of what is required out of life to survive. Rah rah motivation lasts a finite amount of time.  Belonging to a cause bigger than you as an individual lasts a lifetime. Consider you are the one person that can create this culture and live a powerful life that is authored by you via your Leadership without Rank.

 

Always Caring,
-Adam Dellos

I am open to suggestions, comments, and you sharing your story.  You may direct message me by replying to this email or going to https://www.facebook.com/adam.dellos or https://www.instagram.com/hikingrugger

Have a great day today!

This article was written exclusively to our subscribers, last week. To get current weekly articles and see our quarterly newsletter, http://bit.ly/2BJgLuP

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11 Apr

The Hard Cost of In-Action

Last week I wrote an article that illustrated how to calculate your hourly worth.  It opened up the door of awareness to the correlation between productivity/action and financial gains based on that action.  Re-read the article here before moving on, to grasp this article.

The hard costs of in-action and unproductive time is a heavy ransom to pay on a daily basis when you’re not aware of where your time is going.  The book The One Thing is a fantastic method to employ in your life, both personal and professionally, to keep you focused on your micro-goals and achieve higher productivity.  If you are an employee of a company, have you thought how much of an impact your productivity makes on your company?  If you are an employer, have you thought how much of an impact your systems, your technology or your culture makes on your company? I will illustrate a simple calculation for you to use to bring awareness into your productive life, based on the hard cost and lost the potential income of where you spend your time.

Example 1:

Pay is $15 per hour (less taxes)
250 work days in 2018

Sally waits 10 minutes per workday on her computer to turn on and sits in her chair while waiting.  Additionally, Sally is an important employee of the company and spends 20 minutes per work day searching her email for important client notes.

In total, Sally utilizes at least 30 minutes of her workday waiting on her computer to turn on and searching for emails.

30 minutes X 250 work days = 7,500 minutes
7,500 minutes / 60 minutes per hour = 125 hours per year
125 hours per year X $15 per hour = $1,875 paid to Sally to wait on her computer to turn on and search her emails

The cost of that slow computer and antiquated email system costs Sally’s employer $1,875 per year.  Multiply that times how many employees you have and you have a realistic number to calculate.

 

Expansion of Example 1:

Let’s say Sally is a high producer and bills her customers $100 per hour for her premium quality work.  Based on the calculation above, we will take the number of hours per year spent waiting on her computer to turn on and search for emails and work from there.

125 hours per year X $100 per hour billed for Sally’s work = $12,500 of potential lost income due to waiting

$1,875 is a hard cost paid to the employee, and $12,500 is a soft cost that translates to potential lost income due to waiting for her computer to turn on and searching for emails.

 

This method and calculation is meant to bring awareness to where your systems, culture or technology may be lacking OR on the other hand excelling the productivity in the workplace.  In my business, I do not expect to account for every minute used by every employee. I do the contrary and provide as free of a workplace as possible for my staff to thrive.

I constantly look at my behavior and my company’s behavior to gauge where our time is being spent and how fulfilled my staff is with the work they are performing.  It is a balance of being productive to earn money for the company and fulfillment of the individual by the work they perform.  Without one or the other, quality may lack, or turn-over may be high.  When I calculate these numbers for my company I look at the following:
How much time is spent interpreting a policy or procedure to solve a current customer issue?
How much time is my staff waiting for their technology to find the information they need?
How many times do my staff forget their password and spend 10 minutes trying to remember their login to reset it?

When I ran the calculations and found the numbers to be too high for my liking, I started asking my staff investigative questions like the following:
What are the most common issues our customer’s experience?
Where do you save important client files so the other staff members can find them?
Are you using our secure password portal to keep your passwords straight and secure?

I do not pit myself against the employee; it is highly likely not their intentional doing to take $1,875 per year to sit and wait.  Employees want to be productive and do the jobs that have been asked of them.  The three questions above are asked to the people that experience, on a daily basis, the questions you’re asking.  It is crucial to enroll them in the possibility that these questions, should they bring a fix in short order, will increase productivity and fulfillment of their work without having to cut through red tape.

Consider this method the next time you are looking at your income statement or feel frustration when you think you should be making more!  Unite as a team, enroll your staff and work together on the issues that face your company’s profitability.  It is everyone’s lives in the mix, not just the owners or key employees.

Always Caring,
-Adam Dellos

I am open to suggestions, comments, and you sharing your story.  You may direct message me by replying to this email or going to https://www.facebook.com/adam.dellos or https://www.instagram.com/hikingrugger

Have a great day today!

This article was written exclusively to our subscribers, last week. To get current weekly articles and see our quarterly newsletter, http://bit.ly/2BJgLuP

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